Concept Global Trade Limited (CGTL) – Terms and Conditions

Effective Date: [01/01/2024]

Thank you for choosing Concept Global Trade Limited (CGTL) and our brand Lovetoy for your adult toys and undergarment needs. Please read the following Terms and Conditions carefully before using our website or making a purchase.

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

  • By using our website, you agree to these Terms and Conditions and any additional terms and policies referenced herein.

2. Products and Services

  • Our website offers a variety of adult toys and undergarments for sale.
  • Product descriptions, images, and prices are subject to change without notice.

3. Orders and Payments

  • By placing an order, you agree to pay the specified price for the selected products.
  • Payments are processed securely through our payment gateway.
  • We reserve the right to refuse or cancel any order for any reason.

4. Shipping and Delivery

  • Shipping times and costs are provided during the checkout process.
  • We are not responsible for delays or issues caused by third-party shipping carriers.

5. Returns and Refunds

  • Our Returns and Refund Policy is available on our website and governs the process for returning products and receiving refunds.

6. User Accounts

  • You may be required to create an account to access certain features of our website.
  • You are responsible for maintaining the confidentiality of your account information.

7. Intellectual Property

  • All content on our website, including text, images, and logos, is the property of CGTL and is protected by intellectual property laws.

8. Prohibited Activities

  • You agree not to engage in any activities that violate these Terms and Conditions or applicable laws.

9. Limitation of Liability

  • CGTL is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Hong Kong.

11. Modifications to Terms

  • CGTL reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

12. Termination

  • CGTL may terminate your access to the website for violation of these Terms and Conditions.

# Age of Consent

1. Age Requirement

  • By accessing our website and making a purchase, you confirm that you are at least 18 years old or the age of majority in your jurisdiction, whichever is higher.

2. Products Intended for Adults

  • Our products, including adult toys and undergarments, are intended for use by adults only. These products may contain explicit content that is suitable for individuals above the age of consent.

3. Age Verification

  • We may use reasonable efforts to verify the age of our customers, especially for products with age restrictions.
  • You agree to provide accurate and truthful information regarding your age during the account creation and purchase processes.

4. Parental Control

  • If you are a parent or guardian and become aware that your child has provided personal information to us without your consent, please contact us immediately. We do not knowingly collect personal information from individuals under the age of 18.

5. Compliance with Applicable Laws

  • You agree to comply with all applicable laws regarding the purchase and use of adult products in your jurisdiction.

6. Termination of Accounts

  • CGTL reserves the right to terminate the accounts of users who are found to be underage or in violation of our Age of Consent policy.


If you are an EU or UK consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations of 2000 to cancel your order within fourteen (14) working days following receipt of the goods or the date on which we begun the provision of services.

Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights.

Regional returns policies will apply, please see our Returns Policy for more information.

#Fraud Prevention

5. IP Address Monitoring:

  • Check for discrepancies in the user’s location and shipping address.
  • Monitor IP addresses for suspicious activities or patterns.

6. User Behavior Analysis:

  • Analyze user behavior on your website to detect anomalies.
  • Track and flag unusual login times or frequent changes in account information.

7. Geolocation Verification:

  • Verify the geolocation of the user against their provided information.
  • Flag transactions with billing and shipping addresses in different countries.

8. Employee Training:

  • Train your staff to recognize and report potential fraud indicators.
  • Establish protocols for handling suspicious transactions.

9. Customer Verification:

  • Implement a robust customer verification process, especially for high-value transactions.
  • Request additional documentation if necessary.

10. Regular Audits:

  • Conduct regular internal audits of your systems and processes.
  • Review and update security measures based on audit findings.

11. Collaboration with Payment Providers:

  • Work closely with your payment providers to stay informed about fraud trends.
  • Implement recommended security features provided by payment processors.

12. Data Protection:

  • Comply with data protection laws and secure customer information.
  • Limit access to sensitive data to authorized personnel only.

13. Educate Customers:

  • Inform customers about security measures in place.
  • Advise them to regularly monitor their accounts for any suspicious activity.

14. Fraud Reporting:

  • Provide a clear process for customers to report potential fraud.
  • Act promptly on reported cases.

15. Legal Assistance:

  • Consult legal professionals to ensure that your fraud prevention measures comply with relevant laws and regulations.

#Use Of Internet Bots

1. Search Engine Bots:

  • Purpose: Crawling websites and indexing content for search engines.
  • Example: Googlebot, Bingbot.
  • Importance: Helps search engines provide accurate and relevant search results.

2. Chatbots:

  • Purpose: Providing automated responses and assistance in messaging applications and websites.
  • Example: Many businesses use chatbots for customer support on their websites.
  • Importance: Enhances user experience and automates routine tasks.

3. Social Media Bots:

  • Purpose: Automating social media activities, such as posting, liking, and following.
  • Example: Twitter bots, Instagram bots.
  • Concerns: Can be misused for spreading misinformation and manipulating social media engagement.

4. Web Scraping Bots:

  • Purpose: Extracting data from websites for analysis or other purposes.
  • Example: Used by businesses for competitive analysis or researchers for data collection.
  • Concerns: Misuse can lead to unauthorized data scraping, violating terms of service.

5. Malicious Bots:

  • Purpose: Conducting malicious activities such as DDoS attacks, spreading malware, or engaging in fraud.
  • Example: Botnets that carry out coordinated attacks.
  • Concerns: Pose significant cybersecurity threats and require robust defense mechanisms.

6. E-commerce Bots:

  • Purpose: Automating purchasing processes, especially during online sales.
  • Example: Bots used to quickly purchase limited-stock items.
  • Concerns: Can lead to unfair competition, stock depletion, and price manipulation.

7. Monitoring Bots:

  • Purpose: Monitoring websites or social media for specific content or changes.
  • Example: News aggregators, price tracking bots.
  • Importance: Helps users stay informed and facilitates market research.

8. Educational Bots:

  • Purpose: Assisting in education by providing automated tutoring or learning resources.
  • Example: Language learning bots, educational games.
  • Importance: Enhances learning experiences and accessibility.

9. Legal and Ethical Considerations:

  • Transparency: It’s important for bot developers to disclose the use of bots.
  • Ethical Use: Bots should be programmed to operate ethically and within legal boundaries.
  • Regulation: Governments may implement regulations to control malicious bot activities.

10. Cybersecurity Measures:

  • Bot Detection: Implementing tools to detect and mitigate malicious bot activities.
  • Authentication: Ensuring secure access to systems through proper authentication measures.
  • Regular Audits: Regularly auditing and updating security protocols to address evolving threats.


1. Nature of Copyright:

  • Copyright protection is automatic upon the creation of an original work in a fixed, tangible form (e.g., written, recorded, or saved).
  • It provides the creator with exclusive rights to reproduce, distribute, perform, and display the work.

2. Duration of Copyright:

  • Copyright protection is not eternal; it has a limited duration.
  • The duration varies by jurisdiction but generally lasts for the life of the creator plus a certain number of years (e.g., 70 years in many countries).

3. Rights Granted by Copyright:

  • Reproduction Right: The right to make copies of the work.
  • Distribution Right: The right to distribute copies of the work to the public.
  • Public Performance Right: The right to perform the work publicly.
  • Public Display Right: The right to display the work publicly.
  • Derivative Work Right: The right to create adaptations or derivative works.

4. Fair Use:

  • Fair use is a legal doctrine that allows limited use of copyrighted material without permission for purposes such as criticism, commentary, news reporting, teaching, scholarship, or research.
  • Fair use is a complex and context-specific determination.

5. Registration:

  • While copyright is automatic, registering a work with the copyright office provides additional legal benefits.
  • Registration is often required before filing a lawsuit for copyright infringement.

6. Creative Commons Licenses:

  • Creators can use Creative Commons licenses to grant permissions beyond the default “all rights reserved” copyright.
  • These licenses allow creators to specify the permissions they grant to users.

7. Work for Hire:

  • If a work is created as part of employment or under a contract specifying “work for hire,” the employer or contracting party may own the copyright.

8. International Protection:

  • Copyright protection is generally territorial, but international agreements (e.g., Berne Convention) facilitate recognition and protection of copyrights across borders.

9. Digital Millennium Copyright Act (DMCA):

  • The DMCA provides a legal framework for addressing copyright infringement on the internet, including provisions for notice and takedown.

10. Enforcement and Remedies:

  • Copyright owners can enforce their rights through legal action, seeking remedies such as injunctions, damages, and, in some cases, statutory damages.


1. Use of Information:

  • The information provided on this is for general informational purposes only.
  • CGTL makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information.

2. Professional Advice:

  • Any reliance you place on the information is strictly at your own risk.
  • This is not a substitute for professional advice. Seek the advice of a qualified professional for specific guidance tailored to your situation.

3. External Links:

  • This may contain links to external websites or resources. CGTL is not responsible for the content of these external sites.
  • The inclusion of any link does not imply endorsement or approval by CGTL.

4. Product/Service Information:

  • Descriptions of Sex Toys are provided for informational purposes. CGTL makes no representations or warranties regarding the suitability, reliability, or accuracy of these Adult Toys.

5. Limitation of Liability:

  • CGTL shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this

6. Changes to Terms:

  • CGTL reserves the right to modify or replace these terms and conditions at any time. Changes will be effective immediately upon posting.

7. Legal Compliance:

  • By using this, you agree to comply with all applicable laws and regulations.

# Submitting reviews, forum messages and photographs to

1. User-Generated Content:

  • (referred to as “we,” “our,” or “us”) welcomes and encourages users to submit reviews, forum messages, and photographs related to our products and services.

2. Submission Guidelines:

  • All submitted content must be original and owned by the user.
  • Content should be relevant to products and services.
  • Do not submit content that is offensive, illegal, infringing on intellectual property rights, or violates any applicable laws.

3. Grant of Rights:

  • By submitting content, you grant a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide right to use, modify, reproduce, display, and distribute the content on our website, marketing materials, and social media platforms.

4. Ownership and Attribution:

  • You retain ownership of the content you submit.
  • may display your username alongside your submitted content unless otherwise specified.

5. Moderation:

  • reserves the right to moderate, edit, or remove submitted content at our discretion.
  • Content that violates our guidelines will not be accepted or will be removed.

6. Rights to Reject:

  • We reserve the right to reject any content submission without providing a reason.

7. Privacy:

  • Protect your privacy and the privacy of others. Do not share personal information in your submissions.

8. Representations and Warranties:

  • By submitting content, you represent and warrant that you have the right to grant the rights specified in this policy and that the content does not violate any laws.

9. Indemnification:

  • You agree to indemnify and hold harmless from any claims arising out of your submissions.

11. Changes to Policy:

  • reserves the right to update or modify this policy at any time. Changes will be effective upon posting.

By submitting reviews, forum messages, or photographs to, you acknowledge that you have read, understood, and agree to abide by this User-Generated Content Submission Policy.

# Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]

Thank you for trusting Concept Global Trade Limited (CGTL) with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.